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Our Honest Brand Experience.
We've installed and serviced just about everything, and our decisions come down to three things: sizing, maintenance, and customer-service infrastructure.
We started where a lot of people start — the cheap Chinese diesel heaters. They're everywhere and tempting on price. The problem is what happens when something goes wrong: no real customer service, instructions barely in English, parts and support that leave you stranded. They can work — but you're on your own.
The Euro and US heaters (Webasto, Espar/Eberspächer, Velit, Rixen, Timberline, Autoterm) are a different tier — better build, real support networks, fault-code diagnostics. We work on all of them. Webasto in particular is regarded as one of the most robust air heaters out there — essentially no moving parts except the fan, with combustion-chamber carbon being the main long-term wear item.
CaveWave is where we point a lot of "I just want heat" customers right now — intuitive hibernation mode, connects to their 12V AC units in one app (Bluetooth up to ~100 ft, multiple units in one app), built-in gas safety sensors, and barometric high-altitude tuning to ~16,000 ft. On high-elevation performance specifically, the systems we've had great experience with are Velit, CaveWave, Aqua-Hot, and Rixen.
Aqua-Hot has been our hydronic workhorse, but honestly we've been having issues with them lately, and we're looking hard at Rixen as where we're heading on the hydronic side. On water heaters: we've used the Duetto 12V (works great, but super big), the Whale 12V (worked pretty well), and there's Isotherm plus others. Lots of options — which is exactly why this decision is worth thinking through.